What should I do if the shipment is marked as "delivered," but I have not received it or my package is missing?

Created by anbernic br, Modified on Wed, 05 Apr 2023 at 05:16 PM by anbernic br

Please contact your local carrier for assistance. You can obtain the local tracking number by searching for your tracking number in 17track.net.

You can also contact us via email/ticket, and we will help you locate the local carrier and tracking number, as well as contact the carrier in China. We recommend that you contact the local carrier for faster feedback. 

Please refer to "How can I inquire about my shipping status?"

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