Why is my tracking information not updating?

1.The tracking number may not be available for the first 1-3 days after it is generated.

2.Some countries require multiple carriers for transportation, which may cause delays in updating the tracking information. This is often the case in South Africa and Southeast Asia.

3.If the tracking information has not been updated for 5 days in the United States, Canada, Australia, the United Kingdom, the European Union, or other regions, please contact your local carrier or contact us via email/ticket. Please refer to "How can I inquire about my shipping status?"