Why haven't I received any tracking information?

Created by Contato X, Modified on Wed, 5 Apr, 2023 at 5:03 PM by Contato X

There could be several reasons:


1.Your package is still being processed and has not been shipped yet.


2.Please verify that the email address you provided when placing the order is correct and that it is a frequently used email address.


3.If none of the above issues apply, please contact our customer service team promptly. 

Please refer to "How can I inquire about my shipping status?"



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