Please reboot-up the device. While doing so, make sure no move joysticks.
If the above steps do not resolve the joystick issue, please go to the IO test in the settings, record a button test video, and submit it through the support ticket. （You can refer to the video in the attachment for guidance.）
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article